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How long does it take to get my refund?
Refunds are issued 3-7 business days after we receive your return.
Please be aware that if you purchase an Inogen online from a company that is not an Authorized Internet Reseller you may be subject to the risks below. If you purchase Inogen products from a source other than Inogen, Inc. or an Inogen Authorized Internet Reseller then you are buying at your own risk.
Below are some of the risks of buying from Non-Authorized Internet Resellers:
• You may not necessarily have access to after sales service – all Inogen warranty claims are processed through the original purchaser. Inogen is the only company authorized to service or repair the Inogen One. Service or repair of the Inogen One by any other company will void Inogen’s warranty.
• You may not necessarily have access to after sales support.
• You could end up buying used, damaged, or – in the worst case – stolen products.
Be careful who you purchase from – it does make a difference. Below are the benefits of purchasing from an Authorized Internet Reseller:
• An Authorized Internet Reseller will help you if your Inogen products need service.
• An Authorized Internet Reseller is knowledgeable about Inogen products.
• An Authorized Internet Reseller has the full support of Inogen, the manufacturer.
• An Authorized Internet Reseller is scrutinized by Inogen prior to authorization.
• An Authorized Internet Reseller is financially responsible.
Authorized Internet Resellers:
The following companies are Authorized Internet Resellers of Inogen products.
• Inogen (Sole manufacturer of all Inogen products)
• OxiMedical.com Phoenix, AZ – Denver, CO – Delray Beach, FL